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Can Knowledge Create Improvement

Thursday, 26 June 2014 00:00
| Category Blog
“Who depends on him and whom he depends on” is essential for employees to understand in order to bring about improvement and continuous improvement, because one must be equipped with the knowledge of why, how and who the change effects in order to take ownership.  

Who’s responsible for IT sustainment training? IT or HR?

Sunday, 01 June 2014 00:00
| Category Blog
The system is deployed, thousands are trained now what? Who provides IT system training for new hires or recurring training due to process change, lack of understanding or system upgrades?

"CAS doesn't rely on others to provide the expertise, it HIRES the expertise. They taught me how to use the system properly and the consequences of doing things the wrong way"

   Tinker Air Force Base Courseware Manager